Refund and Returns Policy

Please read these Terms of Service (“Terms”) carefully before using nexusagentapi.com (the “Site”) or purchasing any product from Nexus Agent LLC (“Nexus Agent,” “we,” “us,” or “our”). By accessing the Site or completing a purchase, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who We Are

This Site is operated by Nexus Agent LLC, a limited liability company registered in the State of Colorado, USA, with a registered address at 6674 S Penrose Ct, Centennial, CO 80121. Throughout these Terms, “we,” “us,” and “our” refer to Nexus Agent LLC.

We build and sell pre-built, self-contained API endpoint source code and developer tooling for AI agents and automated request handling, delivered as instant digital downloads. We do not sell physical goods, and we do not provide financial, investment, medical, or professional advisory services of any kind through the code we sell.

2. Eligibility & Accounts

To purchase from this Site, you must be able to form a legally binding contract under applicable law. By placing an order, you represent that you meet this requirement and that all information you provide to us is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, including any download links issued to you. Notify us immediately at support@nexusagentapi.com if you suspect unauthorized use of your account.

3. Our Products & Licensing

Each product listed on the Site is a downloadable source-code package (handler code plus configuration/documentation) for a specific API endpoint or developer utility. Product listings describe the functionality of the code as accurately as we can, but code is inherently technical, and you are responsible for reviewing the product description and any documentation before purchasing to confirm it fits your use case.

Your purchase grants you a license to use the code under the terms described on our License page, which forms part of these Terms by reference. Please review the License page before purchasing — it governs what you may and may not do with the code (including redistribution, resale, and modification rights).

4. Orders, Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice; the price charged is the price displayed at the time you complete checkout. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or unauthorized or illegal activity, in which case we will notify you and issue a refund if payment was already collected.

Payments are processed by our third-party payment processor(s) (for example, PayPal). We do not collect or store your full card number, bank account number, or payment account login credentials — that information is handled entirely by our payment processor under its own terms and privacy policy.

5. Digital Delivery

All products on this Site are digital goods delivered electronically. No physical product will ever be shipped.

• Instant delivery: upon successful payment confirmation, an automated email containing your secure download link is sent immediately to the email address you provide at checkout. Please double-check your email address before completing your purchase.
• Access limits: download links allow a limited number of download attempts (currently 5) and remain valid for 30 days from the date of purchase, to help prevent unauthorized sharing of purchased files.
• Your responsibility: you are responsible for downloading and securely storing your own copy of any purchased files within the access window described above.

6. Refunds & Cancellations

Because our products unlock instant access to source code, refunds are handled differently than for physical goods. Our full refund process, eligible and non-eligible circumstances, and response timeframes are set out in our Refund and Returns Policy, which forms part of these Terms by reference.

7. Acceptable Use

When using the Site, you agree not to:

• Violate any applicable local, state, national, or international law or regulation;
• Use purchased code outside the scope of the license granted on our License page, including unauthorized resale, redistribution, or sublicensing;
• Attempt fraudulent purchases, file chargebacks without cause, or otherwise abuse our payment systems;
• Use automated means (bots, scrapers) to access the Site in a manner that sends more request messages than a human could reasonably produce, or to attempt unauthorized access to any part of the Site;
• Interfere with, disrupt, or attempt to compromise the security or integrity of the Site or any connected systems;
• Use the Site or purchased code to build products or services that are illegal, fraudulent, or that facilitate the above.

Violating this section may result in suspension or termination of your access to the Site and, where applicable, legal action.

8. Intellectual Property

All scripts, source code, documentation, trademarks, logos, and site content available on this Site remain the property of Nexus Agent LLC or our licensors, unless explicitly stated otherwise. Your purchase grants only the specific rights described in our License page — it does not transfer ownership of any code, and it does not grant you any right to use our name, logo, or branding without our prior written consent.

9. User Feedback & Reviews

If you submit a product review, comment, or other feedback to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with operating and promoting the Site. You are solely responsible for the content you submit and agree it will not be defamatory, unlawful, or infringe on any third party’s rights. We may remove any submitted content at our discretion.

10. Third-Party Services & Links

The Site may link to, or rely on, third-party services (for example, our payment processor or hosting provider). We do not control and are not responsible for the content, policies, or practices of any third-party service or website. Your use of any third-party service is subject to that party’s own terms and privacy policy.

11. Privacy

We collect only the information needed to process your order and operate the Site, and we never store your full payment details. Full details on what we collect, how we use it, and your rights are set out in our Privacy Policy, which forms part of these Terms by reference.

12. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that any script will be error-free, uninterrupted, secure, or compatible with every environment, and we do not warrant that the Site will be available at all times.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXUS AGENT LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR ANY PURCHASED PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Nexus Agent LLC, its owners, employees, and contractors from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of your breach of these Terms, your use of the Site, or your violation of any law or the rights of a third party.

15. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, us, or third parties. Sections of these Terms that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification) will survive.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Colorado, and you consent to personal jurisdiction in those courts.

17. Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor disputes, internet or hosting outages, or governmental action.

18. Severability & Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

19. Entire Agreement

These Terms, together with our License page, Privacy Policy, and Refund and Returns Policy, constitute the entire agreement between you and Nexus Agent LLC regarding the Site and supersede any prior agreements between you and us on this subject.

20. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. Material changes will be reflected by an updated “Last updated” date at the top of this page.

Contact Us

If you have any questions about these Terms, please contact us:

Nexus Agent LLC
6674 S Penrose Ct, Centennial, CO 80121
Email: support@nexusagentapi.com